How Do I File an Auto Insurance Claim?  

Filing an auto insurance claim can be overwhelming, especially after an accident or unexpected event. At Licona Insurance Group, we recognize the importance of helping Texas drivers navigate the claims process with confidence.

How Does the Claims Process Work?

When you need to file an auto insurance claim, knowing what to expect can make a big difference. Here’s a general overview of the steps you’ll likely need to take to initiate the claims process:

1. Check for injuries and move your vehicle to a safe location if possible. Call emergency services if needed.
2. Take clear photos of damage to your vehicle and the surrounding areas. Gather contact and insurance information from all parties involved, as well as any witnesses.
3. You may be required to file a police report for certain accidents. Having an official report can also help support your claim.
4. Reach out to our team at Licona Insurance Group as soon as possible. We’ll help you start the claims process and answer any questions you may have.
5. Be prepared to share details about the incident, including the date, time, location and a description of what happened. The more information you provide, the easier it is to process your claim.

How Can I Have a Hassle-free Claims Experience?

Filing a claim against your insurance policy doesn’t have to be difficult. Here are the steps you can take to have a straightforward and hassle-free claims process:

• Keep your insurance card and policy number handy.
• Respond promptly to requests for additional information or documentation.
• Follow up regularly to check the status of your claim.
• Ask your broker if you’re unsure about any part of the process.

How Our Team Can Help You

At Licona Insurance Group, we’re committed to making the claims process as straightforward as possible for our clients in El Paso, TX. From helping you gather the right documents to communicating with the insurance company on your behalf, our team is here to guide you every step of the way.

Contact Licona Insurance Group today to discuss your options and request a personalized quote.

This blog is intended for informational and educational use only. It is not exhaustive and should not be construed as legal advice. Please contact your insurance professional for further information.